Customer reviews for Verdi Home Improvements.
Verdi Home Improvements prides itself on delivering friendly, efficient service to all of our customers. From the first moment our sales team meets you, through to the completion of your works, Verdi makes sure you are informed throughout.
We have numerous review platforms which enables our customers to comment on their experience with our staff.
One such industry-leading platform is Trust A Trader
Their 5-star trader average rating gives you a simple, honest review platform to assess our business. We have partnered with them for a number of years to allow customer reviews to be published.
Focusing on areas of importance to you (our customers) including
Initial ImpressionWas the trader polite and helpful at first contact? Did they understand your work requirements and clearly explain their plans?
CleanlinessWas work done with care, to minimise dust, dirt, and any damage to your property? Was any mess cleared up properly after?
ValueDid you feel the completed work was good value for the agreed cost? Were any products purchased by the trader appropriate in cost?
PunctualityDid the trader arrive on time, on every day that they were carrying out work for you? Were any breaks a reasonable length of time?
QualityWere you happy with the standard of work? Was every aspect of the job given enough attention and finished to your expectations?
Overall OpinionDid the finished work meet or exceed your expectations or were you disappointed? Rate your level of satisfaction as a whole.
As well as “missed appointments in the last 6 month”
If you visit our Trustatrader page you will see GENUINE reviews from our customers.
4.78 out of 5 stars
This shows the Verdi Home Improvements deliver an excellent service from start to finish.
We always appreciate the time it takes for people to review us, this includes good and bad reviews. Why do we mention ‘bad’? In most cases, many companies try to “HIDE” bad reviews but Verdi accepts in some cases that we may not have reached the heights of 5 stars. This is important for us to improve our business, the only way we get better is by knowing where we have gone wrong. This is why we use open platforms and do not remove poor reviews.
As you would expect though, in a very competitive market place, we are also victims of ‘false’ reviews. These could be from competitors or people who just wish to damage our business reputation.